Security and compliance at Alveus Co.

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Highly secure and reliable visual automation

Application security

Strict vulnerability management processes to identify and resolve threats. Regular penetration testing by independent third parties to ensure that our platform is safe and secure.

Compliance

We prioritise robust security measures to protect your data. We are compliant with the General Data Protection Regulation (GDPR) and have successfully completed a SOC 2 Type 2 audit, demonstrating our commitment to meeting industry-standard security controls.

Access control

Robust access control measures. Our hosting environment is only accessible from the private network via VPN and does not support direct access from the public Internet.

Single sign-on (SSO)

We support single sign-on authentication with Google, Facebook, and GitHub. Advanced role and team management features within your organization's profile. Enterprise customers have the option to use their own SSO implementation.

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Data center

Our cluster is deployed over two zones to guarantee availability. Our infrastructure resides within Amazon's AWS EC2 private instances (Amazon VPC) with Amazon Enterprise support in place.

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Coding and development standards

Our developers adhere to coding standards in accordance with the Open Web Application Security Project (OWASP). Static Application Security Testing (SAST) is also in place to improve Alveus's Software Development Life Cycle (SDLC).

Customer data security

We are committed to protecting our customers' data and employ advanced security practices to keep data safe and secure. By default, your data is stored for 30 days. In our Enterprise Plan, we also offer the ability to store data for an extended period.

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Data at rest

All passwords are stored in an encrypted format and can't be reproduced by anyone - not even Alveus employees. We use the industry-standard AES-256 encryption algorithm and AWS Key Management Service (KMS) for managing cryptographic keys.

Data in transit

Every connection between Alveus and a third-party service provider is established in the most secure way available. In some cases (e.g. FTP, databases), customers have the option to manually set the security level. We secure our network communication with TLS version 1.2 and 1.3 using AES 256 encryption.

Alveus for enterprises

Our Enterprise platform runs in a separately managed AWS environment, isolated from the self-service cloud customers. As an Enterprise Plan customer, you enjoy 99.5% Cloud Service Uptime and our Enterprise Customer Support Services with defined Customer Support Service SLA. We operate our infrastructure on a security program that is ISO 27001 certified and runs within an infrastructure compliant with SOC2.

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Industry best practices and standards

We are committed to maintaining the highest security and compliance standards to keep your data secure and confidential.

Learn about our approach to application security, access control, customer data security, and more.

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