Alveus Co – Privacy Policy
We’re committed to your privacy and protecting your data. This policy explains how we collect, use, and safeguard your information when you interact with alveusco.com and our services.
Last updated: 24 November 2025
Who we are
Alveus Co (alveusco.com)
How to contact us
privacy@alveusco.com
Where we operate
United Kingdom with international clients
Our Commitment to You
Your privacy and trust are central to our work. We act as the data controller when you visit alveusco.com, contact us, or engage our services. This means we determine how and why your personal data is processed and take full responsibility for keeping it secure and used only for legitimate purposes.
The Rules We Follow
We process personal data in accordance with the UK GDPR, EU GDPR (where applicable), and the UK Data Protection Act 2018. Our lawful bases include contract, consent, legal obligation, and legitimate interests.
- Contract: We use your data to provide quotes, onboard clients, and deliver our services.
- Legitimate Interests: We use your data to maintain, improve, and secure our website and systems.
- Consent: We rely on your consent for optional marketing and cookies.
- Legal Obligation: We process data to meet our tax, legal, and regulatory duties.
What We Collect
We collect both information you provide directly and data generated by your use of our site or services. This may include:
- Contact and identity: name, email, phone, and company information.
- Commercial: project details, proposals, billing, and payment data.
- Technical: IP address, device type, browser, session duration, and analytics.
- Support: messages or files you send to us.
- Cookies: preferences and performance data.
How We Use Your Information
- To operate, maintain, and improve our website and services.
- To respond to enquiries and provide project quotations.
- To manage client accounts, contracts, and invoices.
- To communicate service updates, technical notices, and legal changes.
- To send marketing material only with your explicit consent or where permitted by law.
- To comply with legal and regulatory obligations.
Data Sharing and Third Parties
We do not sell or trade your personal information. We only share it with trusted third parties that help us provide our services—such as cloud storage, payment processors, and analytics providers. Each is required to handle your data securely and lawfully.
International Data Transfers
If personal data is transferred outside the UK or EEA, we use approved safeguards like Standard Contractual Clauses or adequacy decisions to keep it protected.
Data Retention
We keep your data only for as long as needed for the purpose it was collected. Once no longer necessary, it is securely deleted or anonymised.
| Category | Retention Period |
|---|---|
| Enquiries and contact forms | Up to 24 months |
| Client records | Duration of contract + 7 years |
| Billing and accounting | 7 years (legal requirement) |
| Analytics and usage data | Up to 26 months |
Cookies
We use cookies to improve user experience, remember preferences, and analyse site traffic. You can manage cookies in your browser settings, but disabling them may affect website functionality.
Security
We use strong technical and organisational measures to protect your information, including HTTPS/TLS encryption, access control, and regular security audits. While no online system is entirely risk-free, we continuously work to enhance data protection.
Your Rights
You have rights to access, correct, delete, or restrict processing of your data. You can also object to certain uses or withdraw consent at any time. To exercise these rights, email us at privacy@alveusco.com.
Updates to This Policy
We may update this policy from time to time to reflect legal, technical, or operational changes. The latest version will always be available at alveusco.com/privacy-policy.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please get in touch:
- Email: privacy@alveusco.com
- Website: alveusco.com