Large language model expertise

Practical AI solutions that use large language models responsibly to automate workflows and enhance products.

We help you evaluate providers, prepare data, engineer prompts and deploy secure, governed AI services.

LLM strategyPrompt engineeringFine-tuningEvaluationSafetyMLOps

What are large language models

Large language models use deep learning to generate and reason over natural language, enabling new product experiences.

They can summarise documents, power chat experiences, support search, automate operations and assist staff.

Our approach covers data privacy, evaluation and human oversight to ensure LLM products deliver measurable value.

Use case discovery

Identify high impact opportunities, assess ROI and create delivery roadmaps.

Data preparation

Pipelines for cleansing, grounding and monitoring the data that powers your models.

Evaluation

Automated and human-in-the-loop assessment of accuracy, safety and bias.

Deployment

Secure infrastructure, observability and governance for production LLM services.

Why LLMs matter

  • Unlock new automation and personalisation opportunities
  • Reduce support costs with intelligent assistants
  • Enhance internal productivity with knowledge retrieval
  • Deliver competitive differentiation with tailored AI experiences
Responsible AI requires balanced investment across data quality, ethics and ongoing evaluation.

LLM projects we deliver

From discovery to production, we support the full lifecycle of large language model solutions.

AI assistants

Customer and employee chat experiences with guardrails and analytics.

Document intelligence

Summarisation, extraction and workflow automation across large document sets.

Knowledge search

Semantic search over knowledge bases, policies and support material.

Content generation

Marketing, product and support content generation with brand controls.

Agent automation

LLM powered agents that orchestrate tools and APIs to complete tasks.

Evaluation platforms

Continuous benchmarking, red teaming and feedback loops for AI quality.

When to invest in LLMs

  • You have clear workflows or journeys that benefit from automation
  • Your data estate can provide trusted context for AI responses
  • You need to enhance existing products with conversational interfaces
  • You are ready to establish governance and monitoring for AI systems

When to explore alternatives

  • Rule based automation may suffice for deterministic processes.
  • Traditional machine learning might handle structured prediction better.
  • Manual interventions could be safer until data governance matures.
  • Third party SaaS tools may offer faster wins before custom AI builds.

Hosted APIs vs custom models

CriterionHosted APIManagedCustom modelTailored
SpeedRapid to launch using provider infrastructureLonger lead time for training and deployment
ControlLimited control over model internalsFull control over training data and behaviour
CostUsage based pricingHigher upfront training and hosting costs
Data sensitivityRequires sharing data with providerKeeps data in your own environment
DifferentiationGood for common use casesEnables bespoke capabilities

We help you choose between managed APIs and custom models based on compliance, speed and differentiation goals.

Deliver LLM powered products

We provide strategy, design, engineering and MLOps support to launch responsible AI experiences.

No obligation. We protect sensitive information and remove it whenever requested.